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সারা দেশে ক্যাশ অন ডেলিভারি • ৳৯৯৯+ অর্ডারে ফ্রি ডেলিভারি

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Refund & Return Policy

RETURN POLICY
  1. The customer must inspect the requested goods (Color, size, number, and quality) in front of the delivery person before making a complaint.
  2. If the goods have a problem, the customer must return them to the delivery person right away.
  3. If the client raises any issues with the delivery person while accepting the order, replacement, return, or refund options will be available.
  4. To receive a replacement, the customer must carefully maintain the original invoice and tags.
  5. The value of the exchanged clothing must match or exceed the original invoice.
  6. We retain the only right to judge whether the products have been used, altered, or damaged.
  7. Orders can be canceled within 24 hours of placement. Please contact our customer care staff to initiate the cancellation process.
  8. If the cancellation request is made after the 24-hour window, we cannot guarantee that the order can be canceled, as it might have already been processed or shipped.
  9. If the order has not been shipped and the cancellation is approved, a refund will be processed according to our refund policy.


REFUND POLICY 

  1. If we are unable to deliver your desired products. But it will not apply to out-of-stock products
  2. Custom orders cannot be canceled once they have been placed, as they are specially made according to your preferences.